A Gainesville, Florida woman demands answers after she received a receipt from her smoothie purchase last week that referred to her as “black chick.”
Cassandra Peoples is upset after employees at the Tropical Smoothie Cafe asked her for her name while taking her order, but they chose to put something different on her receipt, reported The Root.
“When I saw ‘black chick’ where the name was supposed to be, I’m like ‘I know I told them Cassandra,’” Peoples told MYCBS4.
After seeing her receipt, Peoples attempted to contact the store’s corporate office, but she said the call just went straight to voicemail.
“I’ve never experienced anything disrespectful like that before,” she said. “I wouldn’t want to say it’s racist, it’s just disrespectful.”
“I mean I want some answers,” Peoples said.
Tropical Smoothie Cafe did choose to respond to CBS$ with a statement, saying:
Tropical Smoothie Cafe, LLC is aware of the incident that occurred at the Gainesville location, which is owned and operated by an independent franchise. This type of conduct clearly does not reflect the values of our brand or our commitment to creating a welcoming environment at each and every location. We have been in contact with the franchisee and understand that he acted quickly by terminating the employee. We apologize to all of our loyal guests and want to make it clear that these actions are not representative of the other hard-working team members at this franchised location or our brand.
(Article By Jeremiah Jones)